I see the message Cannot find film when I scan film. The Epson scanner was easy to hook up, had straight forward directions for use, and it easily scanned a document to be printed. This tool will download and update the correct Epson Perfection U driver versions automatically, protecting you against installing the wrong Perfection U drivers. Sorry this didn’t help. I have the same question Have one to sell?

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The instructions are clear. I tried NAPS2 which worked somehow before, but it’s not connecting to scanner either. I just bought this scanner after reading many helpful reviews here on Amazon. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.

This file applies to numerous Epson products and may be compatible with operating systems that your model is not. This scanner replaces an old UMAX scsi scanner.

Downloads not available on mobile devices. Log scaner or Sign up to hide this advert. Furthermore, installing the wrong Epson drivers can make these problems even worse. Sorry this didn’t help. The OneTouch feature is not working with my scanning program.


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Epson Perfection 1240U

Epson Perfection U Photo. By continuing to browse, you are agreeing to our use of cookies as explained in our Privacy Policy. If you are inexperienced with updating Epson device drivers manually, we 140u recommend downloading the Epson Perfection U Driver Utility.

How can I get a replacement CD for my product? I don’t expect to use OCR much.

Epson Perfection U Photo | Perfection Series | Scanners | Support | Epson US

Hi, We suggest downloading and installing the latest available drivers from the manufacturer’s website of your device. Reference Guide HTML This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.

If your product is out of warrantyfind a service center. You can follow the question or vote as helpful, but you cannot reply to this thread.

If you are unable to find an answer on our web site, you can email your question to Epson Support. This is a great little scanner.

The software is easy to use and makes intelligent decisions the majority of the time. A3 scan 9 sec, Support Mac PC.


There was a problem filtering reviews right now. I purchased this scanner after having a positive experience with its predecessor U, at a local lab. It’s fast, reliable and worth every penny. The Photo editing software that come bundeled is of course not really that usefull, but you can’t expect to get Photoshop included at that price.

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I had a hard time deciding between this scanner and a Canon which seems to have better softwarebut I decided to go with the apparently better hardware quality of this scanner. I am eppson satisfied with the results I achieve from 6×6 and 4×5 negatives.

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Still, I’m very satisfied with my purchase. Good chance you need to update or re-install the latest available driver. Withoutabox Submit to Film Festivals. What should I do?