Understanding Windows support policy and learning HP’s supported Skylake systems. Thus, the warranty has been removed from this product. HP encountered an error while trying to scan your product. This is a great place to find answers and solutions. Select all Deselect all. Please use the product number and serial numbers of the new product to validate warranty status. Please try again shortly.

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How does HP install software and gather data? I hope that the issue gets resolved without much hassle. This product was sold by a reseller.

HP Customer Support – Software and Driver Downloads

Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Please make a different selection, or visit the product homepage.

Wifi is there in device manager but not taking the drivers. I don’t see my operating system. Javascript is disabled in this browser. Message 2 of 2.

New Drivers  LABTEC AM-240 DRIVER

HP rtu Notebook PC Product Specifications | HP® Customer Support

The list of all available drivers for your product is shown above. If you have a question create a new topic by clicking here and select the appropriate board. All forum topics Previous Topic Next Topic.

Thank you for your patience.

Then it is not working wifi and bluetooth. Is my Windows version bit or bit? Choose ‘Refresh’ to update the list. Let HP identify any out-of-date or missing drivers and software.

Further, HP diagnostic during bootup also shows “No Device” in Wlan Module and neither any other device other than single Wired Lan shows up in device manager. The Virtual Agent is currently unavailable. Hold the power button for at least five seconds to turn off the computer. See your browser’s documentation for specific instructions.

Or, view all available drivers for your product below. Note on archived topics. Select all Deselect all.

I recommend that you install the drivers by using the Recovery Manager while booted into Windows 8. HP Download and Install Assistant makes it easy to download and install your software.


Need Wifi Driver for HP rTU Window (64) – HP Support Community –

Please verify your product is powered on and connected, then try again in a few minutes. Reply I have the same question. Message 2 of 2. No software or drivers are available for this product with the selected operating system.

HP 15-r062tu Notebook PC Troubleshooting

Information and links in this thread may no longer be available or relevant. Warranty removed from product: Please enter a Product Number to complete the request. We are unable to determine your warranty status for the product and serial number provided.